T:01747 858357 E:mail@pictureframes.co.uk

Terms and conditions of use

Terms & Conditions

Terms & conditions of business

These terms and conditions govern your use of the Pictureframes.co.uk website and your relationship with PictureFrames of Shaftesbury Ltd. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these terms and conditions, then please do not use or register with the Pictureframes.co.uk website. Please note that to use many of the services provided on the Pictureframes.co.uk website, you are required to register as an authorised user. By using this website, you agree to be bound by these terms and conditions.


Throughout these terms and conditions, the following apply:

‘We’, ‘us’, ‘PictureFrames’, or ‘the company’ refers to PictureFrames of Shaftesbury Ltd, a limited company, registered in England, whose registered number is 08759682.

‘You’, ‘the registrant’, ‘the customer’, or ‘the user’ means you, an independent third party.

‘The site’, ‘the website’, ‘this site’, or ‘this website’ means this website which is accessible via www.pictureframes.co.uk and which is owned and administered by PictureFrames of Shaftesbury Ltd.

‘Registered details’ are the combination of data stored in the website’s database to identify a user together with any additional user-specific data such as postal address, and other personal details stored for the purposes of processing orders from that user via the website.

‘User’ is the individual seeking to use or using the website.

‘Username’ is the name chosen by a user to identify that user to the website.

‘Password’ is the series of characters known only to the user that, together with the corresponding username, provides access to the website.

‘Artwork’ means any work of art – sculpture, collage, painting, drawing, photograph, print – or computer file containing the same, or any other item submitted to PictureFrames of Shaftesbury Ltd for framing, mounting, restoration, cleaning, or other similar treatment.

‘VAT’ means value added tax, chargeable by PictureFrames of Shaftesbury Ltd on behalf of HM Revenue and Customs.

Registration and Password

To register on this site, you have to be over 18 years of age and you must ensure that the details that you provide are accurate and complete. You agree that you will keep those details accurate and complete at all times.

When you register on the website, you will be asked to create or submit a password. You agree to keep this password confidential and that you will not disclose it to, or share it with, anyone. You are entirely responsible for all activities and orders that occur or are submitted using your registered details, so if you discover or suspect that someone else knows your password you should notify us by contacting us immediately.

If we suspect that there has been, or is likely to be, a breach of security or misuse of the site by you or someone using your registered details, we may require you to change your password or we may suspend your account.

If we believe that you have breached any of these terms and conditions, or are in breach of your obligations under them, we reserve the right to suspend or cancel access to your account for an indefinite period.

Contract with PictureFrames of Shaftesbury Ltd.

Once an order is placed on this website, we will send you an email confirming the details of that order and acknowledging its receipt by us. The details of this confirmation email must be checked by you in order to make sure they are correct and a copy should be printed and saved by you for reference purposes. The sending of a confirmation email by us is an acceptance by PictureFrames of Shaftesbury Ltd. of your offer to buy the goods or services specified within it from us, irrespective of whether or not a confirmation email is received by you.

Tax and Duties

All goods and services supplied by us are subject to VAT at the prevailing rate which is payable at the time of purchase. Any purchase that requires delivery outside of the European Union is exempt from VAT but may be subject to additional charges and duties, the cost of which will be borne by you. PictureFrames of Shaftesbury Ltd. do not accept any responsibility for such charges or taxes.

Consumer Protection Law

PictureFrames of Shaftesbury Ltd. try to ensure that all specifications, pictures and descriptions of the products, goods and services are as accurate as possible. However, please note that the reproduction of the colour of our products may vary from the way that they appear on screen. Additionally, we try to make sure that we photograph every item that is offered for sale on the website but occasionally we may display a picture which is representative of, or indicative of the advertised item but which is not a photograph of the item itself. This is only ever done using a very similar product from the same manufacturer (generally an identical product but of a different size).

We attempt to adhere as accurately as possible to published dimensions or the dimensions specified by you, the customer. However, all dimensions are approximate.

Copyright and Intellectual Property

The entire content of the PictureFrames of Shaftesbury Ltd. website is protected by copyright and other intellectual property rights including database and trademarks and is the property of PictureFrames of Shaftesbury Ltd. or the respective copyright owners.

You may therefore access, retrieve and display the content on a computer screen and store it in electronic form or print a single copy for your own use, provided that such use is personal and not for commercial gain and provided also that you retain all copyright notices unmodified. You may not store the content on a server or other network storage device and you may not reproduce, whether in its original form nor any edited or modified form, any of the content on the website without prior written permission from PictureFrames of Shaftesbury Ltd.

PictureFrames of Shaftesbury Ltd. respects the intellectual property rights of others. The company will not knowingly, intentionally or wilfully reproduce, display or sell any unlicensed prints, images, photographs or original art; we reserve the right to request proof of ownership or rights to artwork or content.

The right to refuse to print any image is at the sole discretion of PictureFrames of Shaftesbury Ltd.

You may not use the site to:

We reserve the right to prevent material from being posted on the site or to remove material already posted on it.

Notwithstanding the above, you, the customer, hereby indemnify PictureFrames of Shaftesbury Ltd. against any reasonable dues, fees, commissions, losses, costs, expenses or any other liability arising through a court judgement in relation to:

The reproduction of an image reproduced by PictureFrames of Shaftesbury Ltd. in good faith but which is allegedly the copyright of a third party;

Any third party claim that your use of the site is defamatory, offensive or abusive, obscene or pornographic, is illegal or constitutes a breach of any applicable law, regulation or code of practice.